Delivery Information
We offer a variety of shipping methods for your order. Once your order is shipped, we will notify you via email, informing you of the tracking number so you always know where your order is.
- Locally Stocked Items :
- Standard / International Delivery term applies
- All orders will be despatched within 2~3 working days upon payment received
- Overseas (Factory Stocked Items) :
- Refer to export lead-time quoted
- All Ricoh products are stocked in Japan.
- Backorder Items :
- Normal lead-time order will apply as specified with different models
Delivery Charges
Packages are generally dispatched within 2~3 working days after receipt of payment. It is generally free of any handling charges.
International Delivery
You choose to use your own shipping via Courier or Forwarder Service on EXWORKS term. Please provide your freight account details in the order comments section during checkout.
Other choices of delivery:
- Singpost Registered Airmail Service rated by zones, normal delivery between 3~12 working days
- Due to COVID-19 situation, delivery times are extended up to 24 days (see Postage Delivery Time)
- US$ 10: Zone 1 (Malaysia & Brunei)
- US$ 20: Zone 2 (Countries in Asia & the Pacific (except Australia, Japan & New Zealand))
- US$ 30: Zone 3 (Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.)
- DHL International Freight, by economy rate, normal delivery between 4~6 working days